Process automation

    Your team shouldn'tbe doing copy-paste.The system does it.

    Every business has an invisible list of things nobody wants to do. Copying data from one sheet to another, updating the CRM, chasing payments, sending the same emails, generating reports. Hours that produce nothing but that someone has to do.

    We take those processes and turn them into flows that run themselves. With n8n, Make and custom integrations. CRM that talks to invoicing, orders that flow directly into the ERP, reports that arrive by email Monday morning.

    The problem

    The cost of doing everything by hand.

    The problem with automation isn't technological. It's that most businesses don't realize how much time they lose on operations a machine would do in a second. It's not laziness, it's habit. You copy the same data for the twentieth time and it feels normal. But it isn't.

    0h
    a week on repetitive operations

    Your team works, but doesn't produce

    Data entry, copy-paste between systems, manual updates, reminders. Hours that don't generate revenue but that someone has to do. Or rather, had to.

    0%
    invoices go out late because of manual processes

    Money you collect later, not right away

    When quotes, orders and invoicing live in 3 different systems, invoices go out when someone remembers. Result: unpredictable cash flow and customers who pay late.

    0
    software tools that don't talk to each other

    Every tool is an island

    CRM, ERP, e-commerce, email, calendar. Each has its data, nobody shares it. Result: you spend half a day bridging tools that should work together.

    0
    visibility on what works and what doesn't

    No data, no decisions

    How many invoices are due? How many orders are late? What's the pipeline worth this quarter? If the answer is "I don't know", you're running your business blind.

    What we automate

    From first data to invoice.

    The customer-facing front-end of your business. An AI agent on WhatsApp, Instagram and your website that replies in 3 seconds, qualifies contacts, books appointments. Dedicated page with live demo.

    Go to dedicated page

    Your tools talking to each other. n8n, Make and Zapier connect CRM, ERP, e-commerce, invoicing, calendar, email. When an order comes in, inventory, accounting and customer all update without you opening a page.

    Every contact that comes in is qualified, assigned and followed up. Welcome email, nurturing sequence, commercial proposal, 30-day recall, feedback request. Everything starts at the right time without anyone pressing "send".

    Your customers' data all ends up in one place, synced with forms, e-commerce, invoicing, calendar. No more duplicates, no more parallel Excel files, no more info that lives only in someone's head.

    Newsletter, order confirmations, appointment reminders, abandoned carts, post-sales sequences, reviews, inactive win-back. Every message starts when it should, personalized for each customer, without you writing a line.

    The quote is generated from the form, the invoice is created when the work is done, the payment reminder starts on its own after due date. Connected to your Swiss ERP (Bexio, Banana, AbaWeb) or major international systems.

    How it works

    From zero to automated.

    01

    Mapping

    We sit down with you and analyze every process. What do you do by hand? What takes most time? Where do you lose money or data? You don't need to be technical. Honest answers are enough.

    02

    Architecture

    We design the flows: what happens when an order, an invoice, a form, a payment arrives. Who gets notified, what starts automatically, where the data ends up. Everything on paper before we write a line of code.

    03

    Build

    We connect your tools with n8n, Make or custom integrations. CRM, ERP, calendar, email, e-commerce, invoicing. Everything talks to everything.

    04

    Test

    We simulate real scenarios. An order coming in on Sunday. An invoice with a wrong VAT number. A customer changing address mid-process. The system has to work in every case, not only the ideal one.

    05

    Launch and evolution

    We turn everything on. We monitor the first 30 days. We adjust what needs adjusting. An automation system isn't a project with an end. It's an organism that grows with your business.

    Results

    What changes in practice.

    Manufacturing SMB, Ticino

    12h a week saved in back-office

    Workflow order → production → invoicing → recall fully automated. From 4 unconnected systems to one single flow. Invoices issued the same day work is completed, data errors reduced by 90%.

    0h
    saved / week
    -0%
    data errors
    0%
    invoices on-time
    Furniture e-commerce, Lugano

    18% carts recovered with email automation

    Automated email sequences: abandoned carts, post-sales, review request, inactive win-back. Every message starts at the right time, personalized with viewed products.

    0%
    carts recovered
    +0%
    email revenue
    0h
    saved / week
    Easy Motors Bern

    +42% online sales in 4 months

    E-bike e-commerce. Full automation: abandoned cart email, post-purchase follow-up, automatic review request, weekly sales report. Recovery of 18% of abandoned carts.

    +0%
    online sales
    0%
    carts recovered
    0h
    saved / week
    For whom

    For whom it works.

    Process automation isn't a question of industry. It's a question of volume. If your business handles orders, invoices, contacts, bookings or documents manually, there's something we can automate.

    Medical practices and clinics

    Patient recalls, calendar, insurance billing, document management. Admin runs itself, you're in your clinical work.

    Hotels and accommodation

    Multi-portal booking sync (Booking, Airbnb, website), digital check-in, automatic invoicing, pre- and post-stay emails, review management.

    Restaurants

    Order management, reservations, inventory and accounting all connected. The owner sees everything from one dashboard, no more parallel Excel files.

    Real estate and agencies

    Leads from real estate portals straight into the CRM, automatic follow-up, viewing booking, contract document management, periodic recalls. No more forgotten contacts.

    SMBs and craftsmen

    Workflow quote → order → production → invoice → payment reminder. Connected to your ERP or your spreadsheets, with team notifications when needed.

    Professional services and firms

    Online calendar, appointment confirmations, automatic invoicing, customer recalls, document archiving, feedback request. Less admin, more work that matters.

    FAQ

    Frequently asked questions.

    It depends on the complexity of the flows. A simple integration between 2 systems starts at a few hundred francs per month. A complete system with CRM, email, invoicing and ERP has different costs. We give you a free analysis and a clear quote, no surprises.

    5 to 15 working days. A single integration (e.g. CRM and form) is active in a week. A complete automation system with multiple flows, email automation and invoicing takes 2-3 weeks. No more than that.

    In most cases yes. We work with Bexio, Banana, AbaWeb (Swiss ERPs), Google Workspace, Outlook, the main CRMs (HubSpot, Pipedrive, Zoho), Shopify, WooCommerce, and hundreds of other integrations via n8n/Make. If you use a specific software, we verify it in our first meeting.

    They are workflow automation platforms. They let you connect different tools without writing code. Example: when a customer fills out a form, n8n adds them to the CRM, sends a welcome email, creates a calendar event and notifies the team on Slack. All in 2 seconds, without anyone doing anything.

    Yes. The quote is generated automatically from the form filled out by the customer. The invoice is created when the work is completed. The payment reminder starts on its own after due date. All connected to your ERP (Bexio, Banana, AbaWeb or others).

    Everything is compliant with the revised Swiss Federal Act on Data Protection (revFADP) and the European GDPR. The data is yours, stays in Switzerland or the EU when possible, and is never shared with third parties without your consent.

    Yes. We show you a personalized demo on your business in 15 minutes. We take one of your processes (e.g. customer quote, order, invoice) and show it automated. If it doesn't convince you, no commitment.

    No. We tell you all costs in advance: software licenses (n8n self-hosted or cloud, ERP, CRM), initial setup, monthly maintenance. Everything in the contract, no surprises on the invoice.

    We monitor the system and intervene. Every automation has fallbacks and error notifications configured. If a flow stops, we know before you do and resolve it. No data is left hanging.

    No. It frees their time from repetitive tasks (data entry, copy-paste, reminders, archiving) so they can focus on work that matters. The system handles the routine, your team handles relationships and decisions.

    Want to know what we can
    automate in your business?

    15 minutes. You tell us how you work, we tell you what makes sense to automate and what doesn't. If we can't help you, we tell you right away.

    Book 15 minutes

    No commitment. No hidden costs.